Privacy

Privacy

Our website can generally be used without providing personal data.

Your personal data will always be processed in accordance with the German Data Protection Regulation (DS-GVO) and the country-specific data protection regulations applicable to us.

We have taken appropriate technical and organisational measures in accordance with Article 32 of the GDPR to ensure an adequate level of protection. Furthermore, we have established procedures to ensure the exercise of your rights, the deletion of data and the response to a data compromise. We have already taken the protection of your personal data into account in the development and selection of the hardware and software used. Hereby, we comply with the principle of data protection through technology design/through data protection-friendly default settings according to Art. 25 DSGVO. Our security measures include in particular the encrypted transmission (SSL encryption) of data between your browser and our server.

I. Definitions

 To make our privacy policy easier to understand, we would first like to explain some of the terms used. For the purposes of this privacy policy, the term:

 

1) “personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

2) “processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

3) “restriction of processing” means the marking of stored personal data with the aim of limiting their future processing;

4) “profiling” means any automated processing of personal data consisting in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location;

5) “pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person;

6) “controller” means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law

7) “processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

8)  “recipient ” means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities which may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients and the processing of such data by those authorities shall be carried out in accordance with the applicable data protection rules, in accordance with the purposes of the processing;

9)  “third party ” means any natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorised to process the personal data;

10)  “consent” means any freely given specific, informed and unambiguous indication of the data subject’s wishes, in the form of a statement or other unambiguous affirmative act, by which the data subject signifies his or her agreement to personal data relating to him or her being processed;

11) “personal data breach” means a breach of security leading to the destruction, loss, alteration of, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed, whether accidental or unlawful.

II. Responsible persons

The person responsible within the meaning of the General Data Protection Regulation and the data protection laws applicable in the Member States of the European Union and other data protection provisions is:

Grande Royal de la Fleurs GR GmbH i.G.

Frankstrasse 60

75172 Pforzheim

Phone : +49 171 7721369

Email: Follows after foundation

VAT-ID Follows after foundation

Registration Follows after foundation

Managing director with power of representation: Follows after foundation

III. Cookies

Our website uses cookies. Cookies are small text files that are placed and stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

Through the use of cookies, we can provide you with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimised in terms of the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for you to use our websites. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user’s computer system. Furthermore, we may use cookies on our website to analyse and evaluate your surfing behaviour during your visit to our website.

You will be informed about the use of cookies by means of an information banner when you visit our website. Furthermore, you will be asked for your consent here and referred to this data protection declaration.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time using an internet browser or other software programmes. This is possible in all common Internet browsers. If you deactivate the setting of cookies in the Internet browser you are using, it may not be possible to use all the functions of our website to their full extent. You can delete or change the cookie settings here, for example:

Android phones or accessories: https://hubpages.com/technology/How-to-delete-internet-cookies-on-your-Droid-or-any-Android-device

Apple Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Google Chrome: https://support.google.com/chrome/answer/95647?hl=de

iPhone, iPad or Apple Accessories: https://support.apple.com/en-us/HT201265

Microsoft Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

Opera: https://help.opera.com/de/latest/web-preferences/

You cannot prevent the transfer of Flash cookies via your browser settings. To do this, use the settings of the Flash Player.

IV. Data and information stored when you visit our website 

Each time our website is called up, general data and information is collected and stored in the server’s log files.

The following data/information may be collected:

– the browser types and versions used

– the operating system used,

– the website from which you accessed our website

– the sub-websites that are accessed on our website

– the date and time you access our website,

– your IP address

– your internet service provider

– other similar data and information used to avert danger in the event of attacks on our IT systems. 

We need this information in order to be able to provide the content of our website accurately, to be able to guarantee the permanent functionality of our IT system and to be able to provide the authorities with the information necessary for prosecution in the event of a cyber attack. This is also our legitimate interest under the legal basis for processing this data pursuant to Art. 6 (1) (f) DS-GVO. When using this general data and information, we do not draw any conclusions about the data subject. We store the anonymous data of the server log files separately from all personal data.

V. Contacting us electronically

Due to the regulations of the German Telemedia Act (TMG), we are obliged to provide an e-mail address and a telephone number in the imprint of our website, which you can use to contact us. Furthermore, you have the possibility to contact us via contact forms on our website. The personal data you transmit to us by telephone, e-mail or our contact form is automatically stored for the purpose of processing your request or contacting you. This personal data is not passed on to third parties.

The legal basis for the processing of your personal data for the execution or fulfilment of a contract or pre-contractual obligations is Art. 6 I lit. b DS-GVO. If your contact does not serve the conclusion of a contract, the legal basis for the processing of personal data is Art. 6 I lit. a DSGVO after you have given your consent.

Your personal data from the input mask of our contact form or from your e-mail as well as data recorded by us in the course of a telephone call with you will be deleted as soon as your communication with us has ended. This is the case when we can reasonably assume that the purpose of your contact has been achieved. We delete all other additional data after seven days at the latest.

If the purpose of your contact is to conclude a contract, your personal data will be deleted as soon as your data is no longer required for the processing and implementation of the contract or our pre-contractual obligations. If a continuing obligation exists with you, we will delete your data only after the end of the contract period. This does not apply if we have to continue to store the data due to contractual or legal obligations. You can revoke your consent to data processing at any time. You can delete the collected data at any time or have the stored personal data changed or corrected.

VI. Legal basis of the processing

If we obtain consent from you for a specific processing purpose, Art. 6 I lit. a DS-GVO serves as the legal basis for the processing operation.

If the processing of personal data is necessary for the performance of a contract, the processing is based on Art. 6 I lit. b DS-GVO. This also applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or other services.

If we are subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the legal basis for the processing is Art. 6 I lit. c DS-GVO. 

If the processing of personal data becomes necessary in order to protect the vital interests of the data subject or another natural person, the processing would be based on Art. 6 I lit. d DS-GVO.

Finally, Art. 6 I lit. f DS-GVO can be the legal basis for a processing operation. This is the case if the processing operation is not covered by any of the aforementioned legal bases and the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. If the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is the performance of our business activities for the benefit of the well-being of our employees/shareholders.

VII. Legal or contractual regulations on the provision of personal data

The provision of personal data is partly required by law (e.g. tax regulations) and may also result from contractual regulations (e.g. information on the contractual partner). In the event that you wish to conclude a contract with us, it is necessary that you provide us with personal data which will subsequently be processed by us. Failure to provide the personal data would result in us not being able to conclude a contract with you.

VIII. Routine deletion/blocking of personal data

We process and store personal data only for the period of time required to achieve the storage purpose or if this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations. If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

After expiry of the respective statutory retention period, the corresponding data will be routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of the contract.

IX. Existence of automated decision-making

We do not use automatic decision-making or profiling.

X. Your rights

1) Right to confirmation and information

You have the right to request confirmation from us as to whether personal data in question is being processed. If you wish to exercise this right, you can contact us at any time.

Furthermore, you have the right to receive information from us free of charge about the personal data stored about you and a copy of this information. Furthermore, you are entitled to the following information:

– the purposes of the processing

– the categories of personal data processed

– the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations

– if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration

– the existence of the right to obtain the rectification or erasure of personal data concerning him or her, or the restriction of processing by the controller, or the right to object to such processing

– the existence of a right of appeal to a supervisory authority

– if the personal data are not collected from the data subject: Any available information on the origin of the data

– the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, you have the right to be informed whether personal data have been transferred to a third country or to an international organisation. If this is the case, you also have the right to obtain information about the appropriate safeguards in connection with the transfer.

 

If you would like to make use of this right to information, you can contact us at any time.

2) Right to rectification

You have the right to request that inaccurate personal data relating to you be rectified without delay. Furthermore, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration – taking into account the purposes of the processing.

If you would like to make use of this right of correction, you can contact us at any time.

3) Right to erasure (“right to be forgotten”).

You have the right to request that we erase personal data concerning you without undue delay, provided that one of the following reasons applies and to the extent that the processing is not necessary:

– The personal data was collected or otherwise processed for such purposes for which it is no longer necessary;

– You withdraw your consent on which the processing was based pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO and there is no other legal basis for the processing;

– You object to the processing pursuant to Art. 21(1) DS-GVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) DS-GVO;

– The personal data have been processed unlawfully;

– The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.

– The personal data has been collected in relation to information society services offered pursuant to Article 8(1) DS-GVO.

If one of the above reasons applies and you wish to arrange for the deletion of personal data stored by us, you can contact us at any time. We will arrange for the deletion request to be complied with immediately.

If the personal data have been made public by us and we as the controller are obliged to erase the personal data pursuant to Article 17 (1) of the Data Protection Regulation, we shall take reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers which process the published personal data that you have requested from them to erase all links to or copies or replications of such personal data, unless the processing is necessary. We will arrange the necessary in individual cases.

4) Right to restrict processing

You have the right to request us to restrict processing if one of the following conditions is met:

– You dispute the accuracy of the personal data for a period of time that allows us to verify the accuracy of the personal data;

– The processing is unlawful, you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

– We no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims;

– You have objected to the processing pursuant to Art. 21 (1) DS-GVO and it is not yet clear whether our legitimate grounds outweigh yours.

 

If one of the above conditions is met and you wish to request the restriction of personal data stored by us, you can contact us at any time. We will arrange for the restriction of processing.

5) Right to data portability

You have the right to receive from us the personal data concerning you, which has been provided by you, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO or on a contract pursuant to Art. 6(1)(b) DS-GVO and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

 

Furthermore, when exercising your right to data portability in accordance with Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from us to another controller, insofar as this is technically feasible and insofar as this does not adversely affect the rights and freedoms of other persons.

To assert the right to data portability, you can contact us at any time.

6) Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the DS-GVO. This also applies to profiling based on these provisions.

We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

 If we process personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is connected with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right to object on grounds relating to your particular situation to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right of objection, you may contact us. You are free to exercise your right to object by means of automated procedures using technical specifications in connection with the use of information society services, notwithstanding Directive 2002/58/EC.

 

7) Automated decisions in individual cases, including profiling.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless the decision is necessary for the conclusion or performance of a contract between you and us, or is authorised by Union or Member State law to which we are subject, and that law contains adequate measures to safeguard your rights and freedoms, or is made with your explicit consent.

Where the decision is necessary for the conclusion or performance of a contract between you and us, or is made with your explicit consent, we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person responsible, to express your point of view and to contest the decision.

If you wish to exercise rights relating to automated decisions, you may contact us at any time.

8) Right to withdraw consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time. If you wish to exercise your right to revoke consent, you can contact us at any time.

9) Right of complaint to the supervisory authority

In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

XI. Cooperation with processors/third parties

Insofar as we disclose your data to other persons/companies within the scope of our data processing, transfer it to them or grant them access to your data, this is done exclusively on the basis of legal permission, your consent, a legal obligation or on the basis of our legitimate interests. If third parties have been or are commissioned by us with the processing of data on the basis of a so-called “commissioned processing agreement”, this is done on the basis of Art. 28 DS-GVO.

XII. Transfers to third countries

If functions or services of external third party providers based in non-European countries are made available on our website, your personal data may also be processed and stored outside the European Union or the European Economic Area. In this case, the legal requirements are observed. Your personal data will only be transferred if you have been informed of this in advance and have expressly consented to it or if this is required for contractual or legal reasons. In addition, the third country must have a recognised level of data protection, a contractual obligation through standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection regulations.

XIII. Amendment of our privacy policy

We will amend our privacy policy from time to time to ensure that it always complies with the latest legal requirements.

 

Status: 21.11.2022